FAQ - Frequently asked questions

Here you will find answers to the most frequently asked questions. If you still have a question, you are always welcome to contact us.

Can water bikes be reserved?

No, it's always first come, first served.

Can you get off at the ZOO?

Yes, but you need to have bought a ticket to Odense ZOO. You can also get on at ZOO and pay for the boat trip to the skipper or hop off at Munke Mose and pay at our kiosk. Please note that you are not allowed to bring dogs into the Zoo.

Can I bring dogs?

Yes, if you think it will be comfortable travelling and that there are many people around it. Please note: you are not allowed to bring dogs into the ZOO.

How long is my ticket valid for?

The ticket is valid for a full round with Aafarten. Munke Mose -> ZOO -> Fruens Bøge and back again - and not necessarily in that order. You can hop on and off along the way. The ticket is valid on the day it is purchased.

Is there a student or pensioner discount?

There is no student discount. Members of Ældresagen receive a 15% discount - however, this discount is not valid online as we need to see the membership card. The discount can therefore only be obtained when purchasing tickets in our physical ticket sales.

Can you get on in Fruens Bøge without a ticket?

Yes, you can either buy the ticket from the skipper or buy it at the kiosk when you reach Munke Mose. It is possible to pay with cash and MobilePay on board.

Can I get on the tour boat with a wheelchair?

Only manual wheelchairs can enter the tour boat. There are two steps down into the boats. There are no ramps, so it takes a pair of hands to help you down the two steps and into the boat. Then we carry the chair down afterwards.
Rollators are welcome to be brought along.

Can I bring my own drinks and food and enjoy them while sailing?

Yes, but not on tours where we sell drinks (e.g. Musik på Åen). It must not be a nuisance to others. We recommend that you order drinks in advance from our kiosk to save you the hassle. It will be packed and ready before departure.

Can you smoke on board the tour boats?

No, you can't. However, if you rent a private tour boat, the renter decides whether or not smoking is allowed on board.

When is it necessary to buy tickets in advance (quantity)?

It's a good idea to buy your ticket online in advance during high season and if you are more than 10 people.

Can I bring a pram with me?

Yes, you can do that. Prams, pushchairs, strollers, pushchairs etc. cost a child ticket. Wheelchairs do not cost extra, but we do not have space for large, heavy electric wheelchairs.
Bicycles are not allowed on board.

Can I book tickets for your event tours such as Music on the River?

No, they must be purchased in advance online - click on the desired event and find the ticket purchase link. If the event is not sold out, we will sell remaining tickets in our ticket sales on the day on a first come, first served basis.

Where can you park your car?

Parking at Aafarten's kiosk is a good idea as the tour boats start and end in Munke Mose. There are a number of car parking options at Aafartens kiosk. Odense C offers a lot of parking options, but most of them require payment or are time-limited. Our recommendation is to park in the ‘Filosoffen’ car park, which is close to Odense Aafart. Our guests get a discount on parking in the Filosoffen car park by booking here here

You'll find the canoes at Aafart's Workshop, which is about 700 metres from the Filosoffen car park. You can see the location of Aafartens Værksted on the map here. There are several parking options, which you can find here: https://www.odense.dk/parkering.